Technical Support

Customer Service Guide

The purpose of the Customer Service Guide is directing customers regarding the customer service channels available at Neogrid, including service times, a portal for ticket management and other services.

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Portal support

Are you in a hurry? The fastest and most convenient way to contact our support is through the Neogrid Portal.

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Chat support

You can also contact us by chat.

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Phone support

The Portal is the faster way to obtain support. But if required, you can call directly to:
Canada: 888 709 0018
France: 0 805 08 07 10
Germany: 0800 1844305
Italy: 800 795 019
Spain: 900 838 640
United Kingdom: 0808 189 3300
United States: 800 204 5337
Netherlands: 0800 022 7615
Other countries: +1 (754) 238-1003

Legal

Portal support

Are you in a hurry? The fastest and most convenient way to contact our support is through the Neogrid Portal.

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